SRM's Oracle Applications Maintenance and Support Services is an integrated set of support services for Oracle Applications that rests on our proven N-Shore Delivery Model (NDM) framework. Backed with our (NDM) methodology, a structured framework for applications support, level 1 to 4 Applications Support across multiple geographies are provided by us. Besides, while leveraging your existing Oracle solutions, we enable your organizations to continually improve core business processes as a part of our value added services.
Through an advanced set of database management services including defining instance strategies, making available development and test environments, configuration management and migration, backup and recovery, performance management and regular database administration services we help you with your implementations and other development initiatives around Oracle Applications. We offer help with deployment of RAC configurations and emerging technologies like Identity management for LDAP/AD Authentication, Sensor Edge Server, and Oracle Financial Services Applications, etc.
SRM Advantage:
Service Offerings:
Through an advanced set of database management services including defining instance strategies, making available development and test environments, configuration management and migration, backup and recovery, performance management and regular database administration services we help you with your implementations and other development initiatives around Oracle Applications. We offer help with deployment of RAC configurations and emerging technologies like Identity management for LDAP/AD Authentication, Sensor Edge Server, and Oracle Financial Services Applications, etc.
SRM Advantage:
State-of-the-art Offshore Centre
Domain and Application Expertise
Proven track record of meeting pre-defined service level agreements (SLAs)
Best Practice Processes and Tools/templates to monitor SLAs & performance metrics
Vast experience
Nshore Model and Cost effective
Service Offerings:
Installation and planning
Post-Implementation Support
Outsourced Maintenance & Support
Application enablement and database management services
Maintenance, support and performance tuning
