Right from the development to support and maintenance, SRM Tech covers the entire application/product life cycle and provides full-spectrum software services. SRM Tech's world-class and technology-driven support & maintenance services address all requirements and include:
In order to provide 24X7 application and product support & maintenance services to clients, SRM Tech extensively uses its industry experience, domain expertise and talented professionals. SRM Tech has grouped its Support & maintenance services into the following three major categories:
Hallmarks of SRM Tech's Support & Maintenance Services
SRM Tech offers a comprehensive spectrum of support & maintenance services :
SRM Tech offers Level 1, Level 2, and Level 3 support teams :
- Bug fixing
- Post release support
- Application/ product maintenance
- Enhancement services
In order to provide 24X7 application and product support & maintenance services to clients, SRM Tech extensively uses its industry experience, domain expertise and talented professionals. SRM Tech has grouped its Support & maintenance services into the following three major categories:
Hallmarks of SRM Tech's Support & Maintenance Services
- Vast knowledge base
- Clear roles & responsibility definition with the client
- Stringent Service Level Agreements
- CMMI Level 3-assessed and ISO 9001:2000-certified quality processes
- Clear services management structure with clear escalation metrics
SRM Tech offers a comprehensive spectrum of support & maintenance services :
SRM Tech offers Level 1, Level 2, and Level 3 support teams :
