User Interaction Design and Usability - At SRM Tech, we focus to make software products and applications more usable and efficient. We put in a lot of effort and creativity to create a great user experience. We work closely with ISVs, SaaS companies, technology and internet companies to help them enhance the software usability and to gain competitive advantage by achieving end-user satisfaction -

In the following scenarios:

• Redesign an existing application
• New Product Development
• Usability/ Heuristic Evaluation and Usability Testing
• Improve the Usability of Existing Application

For diverse applications:

• Business to Business portals
• Windows/Desktop based - Smart Clients
• Enterprise Applications
• Mobility
• Web Based Applications

Consumer Applications:

• Mobile based applications
• Business to Customer web sites and products
• Web 2.0 / Rich Internet Applications

By using the following prototyping tools:

• Axure
• Microsoft Office - Visio and PowerPoint
• Adobe suite
• CorelDraw
• Microsoft Expression Blend

We bring in our User Interaction Design and Usability expertise to every engagement and this covers:

• Usability - by heuristic evaluation, expert usability review, usability testing
• User Interface Design - developing information architecture, navigational model, concept model, visual design
• User Research and Task Analysis - by user interviews, contextual enquiry, task analysis

Through our engagements we bring in significant benefits:
For End-users:

• Reduced user errors
• Reduced task time
• Reduced staff turn-over
• Reduced training time for user

In Project Management:

• Reduced Risk of Rework
• Effective Project Planning
• Clarity in Requirements

For Business:

• Customer Satisfaction
• Competitive Edge