Streamlined the application testing lifecycle process for a logistics client having custom business applications, enabling them to execute business operations seamlessly and deliver exceptional customer experience.
Business Goals
- The client has an extensive development pipeline for custom business applications, and the existing QA processes and frameworks restrain them from matching the required pace for enhancements and changes.
- They wanted to transform their overall testing lifecycle management for their business-critical applications for dependable and accelerated service delivery.
Solution
Key Highlights
- QA Advisory: Implemented new testing frameworks and processes to accommodate huge volume of fixes, changes, and enhancements. Later, evaluated them with sample data and reports and newly developed customized JIRA workflow for enhanced collaboration and visibility.
- QA Optimization: Standardized the workflow in alignment with core logistics business KPIs and parameters with effective documentation.
- Data Management: Automated the overall data management process from fetching to updating across the applications by utilizing cloud storage services like S3 from AWS.
Outcomes
- Application enhancements and feature delivery speed increased by 60% with new testing processes.
- 35% increase in accuracy for application development pipeline estimation.
- Data anomalies significantly reduced across the application systems.