Logistics &
Transportation

The ongoing pandemic has given a big boost to eCommerce companies, and coupled with a risk reduction plan (customers are re-thinking alternate sources of raw materials and manufacturing) means logistics companies are at the cusp of a next wave in logistics. But this is tempered by the reduced economic slowdown that will lead to reduced demand. It is imperative that logistics companies transform their business so they can adapt to this new normal.

logistics

Logistics & Transportation

logistics

The ongoing pandemic has given a big boost to eCommerce companies, and coupled with a risk reduction plan (customers are re-thinking alternate sources of raw materials and manufacturing) means logistics companies are at the cusp of a next wave in logistics. But this is tempered by the reduced economic slowdown that will lead to reduced demand. It is imperative that logistics companies transform their business so they can adapt to this new normal.

ourperspective

eCommerce is the big winner from the recent COVID-19 pandemic. And they need a logistics partner who can transport goods from manufacturers to warehouses, deliver customer orders (last mile delivery) and manage customer returns (reverse logistics). Coupled with the higher expectations consumers have means logistics businesses will need to scale up their operations in this new normal.

Automation and self-service of non-core, non-customer facing processes will become key in their transformation. Those that continue to operate with low levels of technology deployment will run the risk of operational disruption.

whatclientneeds
  • Right product, right location and fastest delivery
  • Automation and self-service of non-core and non-customer facing processes
  • Understanding customer demand: being able to model demand influencer’s actions (manufacturers through brand establishment, marketers through product advertising, P&L owners through offers and discounts, and customers through natural buying cycles) through data analytics and bringing visibility to what products will be in demand
  • Intelligent prediction to optimize delivery schedules: Achieved by intelligently predicting collection and delivery locations, and time of pickup using past behaviors. This reduces empty runs and faster order delivery to customers
  • Real-time tracking and status updates of orders: This gives everyone involved (the supplier, the logistics partner and the end consumer) increased visibility and control over the delivery experience that contributes to the faster delivery fulfillment that they need

A broad application of analytics across understanding customers, orders and delivery behavior combined with IoT based tracking technologies, and consolidation and reporting of tracking information is key to building a next generation logistics platform.

logistics-whatwedeliver

Order and Pickup Analytics
Equip existing WMS / TMS systems with analytics based insight for understanding customer preferences for routing and scheduling and offer insights for making slots available to customers and route planning.

Returns Management
Build solutions for returns tracking, updating merchant with returns status and refund processing of customer returns.

Warehouse Management Systems (WMS)
Integration to existing WMS with external systems, handle ongoing operational support and provide regular feature updates / enhancements

Route Planning and Truck scheduling systems
Build custom route planning and truck scheduling systems including integration with mapping software, implementing scheduling algorithms and real-time messaging and communications on mobile devices.

whyus
  • Logistics expertise accumulated from providing solutions to SRM Group’s own logistics company
  • Spectrum of capabilities across route planning and truck scheduling systems, order and pickup, and returns management
  • Deep analytics expertise that offers business insights
  • Warehouse Management System expertise
  • Understand what it takes to build the next generation logistics platform
success-Logistics

Automated vehicle positioning and vision system

For a leading automated parking system provider, we designed a driver guidance and vehicle positioning system leveraging live streams from CCTV cameras. It equipped our client with the ability to match vehicles to the right bay for space and cost optimization, reduced customer complaints and most importantly, lowered accidents.

Can your eCommerce Partner Rely on You?

Exceed customer expectations. Minimize disruptions.

Logistics businesses will need to scale up if they are to fly high with their eCommerce partners. Automation and self-service of non-core, non-customer facing processes will become key.

Build your Next-gen Logistics Platform

A broad application of analytics across the cycle combined with IoT based technologies and consolidation and reporting of information.

Full Spectrum of Capabilities

Across route planning and truck scheduling systems, order and pickup and returns management.

Warehouse Management Systems Expertise

Integration to existing WMS with external systems, handle ongoing operational support and provide regular feature updates / enhancements.